Ok11 treats the security of your personal information as its highest priority. This privacy policy clearly sets out what data we collect, why we collect it, and how it is kept secure.
Welcome to ok11. This privacy policy (referred to as the "Policy") explains in detail how your personal information is handled when you use the ok11 platform.
By accessing or using ok11, you agree to this privacy policy. We understand how important your privacy is, and we always operate with full transparency. ok11's privacy policy is prepared in accordance with applicable data protection guidelines in Bangladesh.
Please note: This policy may be updated at any time. For significant changes, ok11 will notify you through the platform. We recommend checking this page regularly.
Ok11 collects certain necessary information to provide services, manage your account, and ensure security. We only collect data that is genuinely required.
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | For KYC verification and age confirmation |
| Contact Information | Mobile number, email address | For account registration and notifications |
| Financial Information | Mobile banking number, transaction history | Deposits, withdrawals, and fraud prevention |
| Device Information | IP address, browser type, OS | For security monitoring and service improvement |
| Gaming Activity | Game history, betting data, session logs | For responsible gaming and service improvement |
In addition to information you provide directly at registration, ok11 automatically collects certain technical data — such as how long you spent on the platform, which pages you visited, and what device you used. This data is primarily used to improve service quality.
What we don't collect: ok11 never stores your full payment card number, PIN, or password. Payment information is processed directly through a secure payment gateway.
Ok11 uses your information only for lawful, specified purposes. We never use your data for unnecessary purposes or sell it to third parties.
Marketing Communications: ok11 will ask for your consent before sending you any promotional messages. You can opt out of marketing communications at any time.
Ok11 uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | To maintain login sessions and security | Cleared at end of session |
| Functional Cookies | To remember your language, preferences, and settings | 30 days |
| Analytics Cookies | Page traffic and usage statistics | 90 days |
You can disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of some ok11 services.
Ok11 uses industry-leading technology to protect your data. Our security team monitors all systems around the clock, 24 hours a day.
Your Role: While ok11 has strong security measures in place, keeping your password private and avoiding unknown links is equally important. If you notice any suspicious activity, contact support immediately.
Every registered user on ok11 has the following rights over their own personal information:
To exercise these rights, contact the ok11 support team. We typically respond to requests within 30 business days.
Exceptions: In cases involving legal obligations or fraud investigations, some data may not be erasable. In such cases, ok11 will inform you of the reason.
Ok11 does not retain your data longer than necessary. Information is kept while your account is active. After closure, certain data may be held for a defined period as required by law:
Ok11 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors.
For Parents: If you become aware that your child is using ok11, please contact our support team immediately. We will take prompt action.
Ok11 may update this privacy policy when necessary. For significant changes, a notice will be posted on the platform and the update date will be shown at the top of the page.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. For any questions about our privacy policy, ok11's support team is always ready to help.
Support: For any privacy-related requests or concerns, use ok11's 24/7 live chat support. Our team will respond promptly.
At ok11, your data isn't just stored — it's secured with the most advanced technology available.
Every transaction and communication on ok11 is protected by 256-bit SSL encryption. Your information never travels through unsecured channels.
Every account goes through a strict identity verification process. This helps prevent fraud and misuse while keeping your account secure.
Enabling 2FA on ok11 adds an extra layer of security to your account. Even if someone knows your password, unauthorized access will not be possible.
Ok11 never sells your personal information to third parties. Your data is used solely for the purpose of providing services.
If unusual activity is detected on your account, ok11 will notify you immediately and take the necessary action.
All stored data is protected with AES-256 encryption. Regular security audits are conducted to identify and address system vulnerabilities.
Ok11 is always committed to protecting your privacy and personal data. Register today and become part of Bangladesh's most trusted gaming platform.